Transforming Offshore Operations for a Fintech Leader
Client Overview
A fast-growing fintech company struggled to manage an offshore team in Brazil. They faced higher costs and communication issues.
Challenge
A U.S.-based fintech company had been working with a team in Brazil for software development. Although the team delivered good results, they were expensive, and communication was sometimes difficult. As time went on, it became clear that they needed a more affordable and scalable solution.
Solution
To solve this, Systalent helped the company explore other offshore options. At first, we supported their move to a nearshore team in Brazil. However, after a few months, the costs and limited talent pool raised concerns. As a result, we suggested shifting operations to India, where they could get more value.
We didn’t just recommend the change—we guided every step of the transition. This included setting up strong communication systems, improving workflows, and assigning dedicated project leaders to ensure success. In addition, we built processes the team could repeat, added training materials, and made it easy for new developers to join quickly.
Results
Thanks to these efforts, the company saw a big drop in costs while keeping their software quality high. Their new team in India delivered projects faster and at a better price. Furthermore, their in-house staff was freed up to focus on strategic goals instead of managing day-to-day technical issues.
Conclusion
In the end, Systalent helped turn a costly nearshore operation into a flexible offshore engine for growth. This example shows how we support clients during big changes, offering expert advice and clear steps to make transitions smooth and successful.