Case Study: Offshore Engineering Transformation
How experienced technical leadership turned a costly offshore operation into a scalable engineering engine for a U.S. fintech company.
Case Study: Transforming Offshore Operations for a Fintech Leader
“This case study reflects the technical leadership Billy Knott brings to every Systalent engagement. As a Q2 Director based in the Austin Metro area, Billy guided a major fintech company through a complex offshore engineering transition.”
Client Overview
A fast-growing U.S. fintech company struggled to manage an offshore development team in Brazil. They faced high costs and communication breakdowns that were slowing delivery and draining resources.
Challenge
The company had been working with a development team in Brazil that delivered good results but at high cost. Communication was difficult and the talent pool was limited. It became clear they needed a more affordable and scalable solution.
Solution
Billy Knott, then a Director at Q2 based in Austin, guided the company through a full transition to an engineering operation in India. This included setting up strong communication systems, improving workflows, and assigning dedicated project leaders. Billy built repeatable processes, added training materials, and made it easy for new developers to join quickly.
Results
Cost Reduction: The transition from a high-cost Brazil-based contractor model to a globally distributed offshore engineering team delivered approximately 58% reduction in per-developer cost, a change Billy Knott architected and implemented as part of his leadership role at Q2.
Team Scale: Billy established and grew a 40-person globally distributed offshore engineering team as part of a broader 75-person engineering organization he led at Q2, encompassing Quality, SDK, and Adapter functional groups.
Strategic Focus: Internal staff was freed from day-to-day offshore management to focus on product strategy and business goals, the same outcome Billy delivers for Systalent clients today.
Conclusion
This engagement reflects the kind of technical leadership Billy Knott brings to Systalent clients today. From complex offshore transitions to scalable engineering operations, Systalent helps companies move faster with less cost and more clarity.